Terms & Conditions
Platform Name: Queue Jobs | Website: www.queuejobs.in
Welcome to Queue Jobs, operated by VETARS INFO INDIA PRIVATE LIMITED. By accessing, registering, or using our website or mobile application (www.queuejobs.in), you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to all of these terms, please do not access or use our platform.
1. Acceptance of Terms
By accessing, registering, or using the Queue Jobs website or mobile application, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to all of these terms, you should not access the website or App.
2. User Eligibility & Account Registration
- Age Limit: You must be at least 18 years old (or the legal working age in your jurisdiction) to create an account.
- Accuracy: You agree to provide accurate, current, and complete information during registration and to keep your profile updated.
- Account Security: You are responsible for safeguarding your login credentials (username and password) and for any activity conducted under your account.
3. Obligations for Job Seekers
As a Job Seeker using Queue Jobs, you agree that:
- All information in your profile, resume/CV, work history, and qualifications is genuine and accurate.
- You will use the platform strictly for lawful, legitimate job-seeking purposes.
- You will not upload fraudulent, misleading, or offensive material.
- You should not provide bank financial information to any employer or recruiter before joining the organization.
- Fee Prohibition Warning: Queue Jobs does NOT charge job seekers for job applications, interviews, or employment offers. Never pay any third party claiming to represent Queue Jobs.
4. Obligations for Employers and Recruiters
Employers and Recruiters using Queue Jobs agree that:
- You will post only genuine, active job openings with accurate descriptions.
- You will comply with all applicable labor laws, anti-discrimination laws, and data privacy regulations.
- You will not request candidates’ bank account details, credit/debit card details, UPI PIN, OTP, CVV, passwords, or other confidential financial information during the recruitment, application, interview, or shortlisting process.
- Candidate data accessed through Queue Jobs shall be used exclusively for candidate evaluation and recruitment purposes.
5. Prohibited Activities
Users (both job seekers and employers/recruiters) are strictly prohibited from:
- Creating fake, duplicate, or impersonated accounts.
- Scraping, copying, or harvesting user data.
- Distributing malware, viruses, spam, or promotional material unrelated to genuine job recruitment.
6. No Guarantee of Placement or Hiring
- Queue Jobs serves solely as an intermediary platform connecting employers and candidates.
- We do not guarantee job placements, interview schedules, or candidate qualifications/performance.
- All hiring decisions are made entirely at the discretion of the employers.
7. Intellectual Property Rights
All content, branding, logos, trademarks, UI/UX designs, and software associated with Queue Jobs are the exclusive intellectual property of VETARS INFO INDIA PRIVATE LIMITED. Users may not copy, modify, distribute, or reverse-engineer any part of the platform.
8. Account Suspension & Termination
We reserve the right to suspend or permanently ban any account, without prior notice, if a user violates these Terms and Conditions, engages in fraudulent behavior, or misuses candidate/employer data.
9. Limitation of Liability
To the maximum extent permitted by applicable law, Queue Jobs and its parent company shall not be liable for:
- Indirect, incidental, or consequential losses arising from platform usage.
- Fraudulent conduct or misrepresentations by third-party job seekers or employers.
- Any financial losses, stolen payment data, or damages caused by third-party cyberattacks or system compromises.
- Technical glitches, server downtime, or temporary service interruptions beyond our reasonable control.
10. Modifications to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Any updates will be published on this page. Continued use of the platform constitutes your acceptance of the revised terms.
11. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any legal disputes or claims arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts in Coimbatore, Tamil Nadu, India.
12. Privacy and Data Protection
Your privacy is paramount to us. Our collection, use, and sharing of your personal information are governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. By using Queue Jobs, you consent to the processing of your data as outlined therein.
13. Third-Party Links and Services
The Queue Jobs platform may contain links to third-party websites or services not owned or controlled by VETARS INFO INDIA PRIVATE LIMITED. We do not endorse or assume responsibility for any third-party content, policies, or practices. Accessing third-party sites is done at your own risk.
14. User Content and License
By submitting or displaying content (resumes, portfolios, or job descriptions) on Queue Jobs, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content solely to operate, market, and improve our services.
15. Severability & Entire Agreement
- Severability: If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
- Entire Agreement: These Terms and Conditions, along with our Privacy Policy, constitute the entire agreement between you and VETARS INFO INDIA PRIVATE LIMITED regarding the use of Queue Jobs.
16. Disclaimer of Warranties
Queue Jobs provides its platform strictly on an "as is" and "as available" basis without any express or implied guarantees. We disclaim all warranties, including merchantability, fitness for a particular use, and uninterrupted operation. We are not responsible for technical glitches, downtime, errors, or service interruptions, and we make no guarantees regarding the results you achieve by using our platform.
17. Force Majeure
Queue Jobs shall not be held liable or responsible for any failure or delay in fulfilling its obligations if such failure arises from events beyond our reasonable control, including natural disasters, cyberattacks, government actions, power outages, or widespread internet infrastructure failures.
18. Service Modifications and Downtime
We reserve the right to modify, suspend, or discontinue any feature, tool, or part of the Queue Jobs platform at any time without prior notice. We shall not be liable for any modification, suspension, or temporary unavailability of the platform due to scheduled or emergency maintenance.
19. Payment Terms & Refund Policy
A. General Policy
- Job Seekers: Queue Jobs is 100% free for job seekers. We do not charge fees for account creation, job applications, or hiring processes. Thus, no payment or refund provisions apply to job seekers.
- Employers & Recruiters: Employers purchase digital services (e.g., job postings, featured listings, Resume database access, Poster advertisement). Due to immediate activation and the digital nature of these services, all purchases are generally final and non-refundable, except as outlined below.
B. Eligibility for Refunds
Employers or recruiters may be eligible for a partial or full refund strictly under the following conditions:
- Duplicate Payments: Charged twice for the same transaction due to a payment gateway failure or technical error.
- Technical Failure to Deliver: Inability of Queue Jobs to deliver the purchased service (e.g., job postings fail to publish) due to system-wide technical errors persisting for more than 15 consecutive business days.
- Billing Errors: Incorrect charges resulting from an internal system processing error on our platform.
C. Non-Refundable Scenarios
Refunds will NOT be issued under the following circumstances:
- Unused Credits: Failure to use purchased job posting credits or subscription features prior to their expiration date.
- Lack of Hiring Results: Insufficient application volume or failure to find a suitable candidate. We connect employers and candidates; we do not guarantee hiring outcomes.
- Policy Violations: Accounts suspended or terminated due to violations of our Terms & Conditions.
- Change of Mind: Accidental purchases or changes of mind after service activation.
D. Refund Request Process
- Send an email to support@queuejobs.in within 7 days of the transaction date.
- Include your registered account details, Transaction ID, Invoice Number, and clear proof of the issue (e.g., payment screenshots, error logs).
- Our support team will review your request within 7–10 business days.
E. Processing Time
Approved refunds will be processed back to the original payment method within 7 to 10 working days, subject to your bank's processing timelines.
20. Electronic Communications
By creating an account, you consent to receive electronic communications from us, including administrative emails, SMS, security alerts, and service announcements.
21. Non-Solicitation and Fair Hiring
Recruiters and employers agree not to use candidate data obtained through Queue Jobs to send spam, solicit candidates for non-job-related opportunities, or compile mailing lists for third-party marketing. Misuse of job seeker data constitutes a material breach of these Terms.
22. Reporting Violations & Misconduct
If you encounter fraudulent job postings, unauthorized recruitment fees, fake accounts, or offensive content, please report it immediately to support@queuejobs.in. We reserve the right to investigate reports and take appropriate action.